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August, 2008

Volume 3, Issue 8


Powerful Business Ideas

Better Teams Through Better Meetings
Basic Meeting Principles

When was the last time you came away from a session with your management team and exclaimed, "That was a great meeting!"?

Don't feel bad if you can't recall. According to TEC speaker Lawrence King, most business meetings don't offer much in the way of a memorable experience. They drag on at a snail's pace, conversations wander all over the place and, in too many cases, nothing much seems to get accomplished. However, your meetings don't have to follow this mind-numbing routine. In fact, says King, you can dramatically increase the quality of your meetings and turn them into a powerful teambuilding tool by understanding four fundamental principles:
  1. Quality. Go for quality of meetings, not quantity. "We have far too many meetings in the American culture," says King. "Question the need for every meeting. If you can't identify a specific outcome from a meeting and why it adds value, cancel it."

  2. Structure. Never conduct a meeting without some type of structure. Meetings without structure give meetings a bad name.

  3. Ownership. In successful meetings, someone takes ownership for the process and the outcome. The owner performs critical functions such as:

    • Contacting people to get issues for the agenda

    • Publishing the agenda beforehand

    • Calling the meeting to start on time

    • Keeping people focused on the agenda during the meeting

    • Seeing that all decisions and actions get captured in print

  4. Variety. To keep meetings fresh and interesting, break up the routine every once in a while. Use techniques such as brainstorming, role-play and breakout groups to raise the energy level and promote creativity.

Twelve Steps to Great Management Team Meetings

Few things cost a company more than ineffective management meetings. When you consider the salaries of everyone sitting around the table, each meeting represents a significant investment of the company's resources. Add in the cultural impact of a management team that can't come together to solve problems in an effective and efficient manner and you end up with serious long-term consequences.

To turn your management team meetings into crisp, fast-paced sessions that accomplish meaningful outcomes, King recommends the following steps:

  1. Have a designated time for starting and ending the meeting. If someone arrives late -- even the CEO -- start without them. People may grumble at first, but eventually they will come to appreciate the punctuality.

  2. Have a prepared agenda for every meeting. An agenda provides essential structure and focus for the conversations that take place during the meeting.

  3. Have clearly stated outcomes for every meeting. Have a definite purpose for meeting and make sure every conversation is directed toward achieving that purpose.

  4. Distribute written assignments prior to the meeting. When people receive assignments in writing, they can't show up and say, "Gee, I didn't know I was supposed to get that done before the meeting."

  5. Allow only those who can contribute to the solution(s) to attend. Extraneous people cause distractions and slow down the pace. If someone can't contribute to the solution, they don't belong in the meeting.

  6. Enforce participation. Don't allow people to "hide out" in meetings. If they can't or won't contribute, they don't belong in the meeting.

  7. Publicly record all agreements and decisions and distribute them to everyone on the team. A public record prevents conflict during the meeting and keeps people on the same page in between meetings.

  8. Rotate the meeting leadership. Rotating leadership keeps the meetings fresh and helps to develop the skills of everyone on the team.

  9. Review prior decisions and actions taken. Start every management meeting by reviewing the outcome of the previous session. Pay particular attention to successes.

  10. Increase the speed and pace of your meetings. Don't be afraid to move fast. People appreciate it when the meeting moves at a good clip.

  11. The CEO speaks last. Have all team members contribute before the CEO gives his or her perspective. This prevents the CEO from dominating the meeting and the rest of the team from parroting his or her ideas.

  12. Critique each meeting for process and the outcome. One popular method involves a "plus/delta" exercise. Divide a flip chart into two columns. On the "plus" side, capture everything that went right with the meeting. On the "delta" side, identify areas for improvement.
"Good meetings build teams, bad meetings tear them down," asserts King, "so take yours seriously. These guidelines may seem a bit onerous at first, but once you get used to practicing them, you will wonder how you ever held meetings any other way."

This information is brought to you by TEC International, the world's largest CEO membership organization. Since 1957, executives have been coming to TEC to become better leaders who make better decisions and achieve better results. Learn more at www.tecflorida.com.
If you would like to learn more about Leadership Centers USA and how our programs can help your company grow, call us today at (904) 636-0770 or visit us online at www.tecflorida.com.

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